Webinars and Courses

Webinars

21  FEB
Back Where They Belong – A Solution-Sharing Summit
9 a.m. – 2 p.m. PT
Multiple speakers and panelists

Two half-days. Cross-country solutions for reducing shelter crowding and getting animals back where they belong. Whether you’re a field officer or animal care attendant, manager or volunteer, customer service or communications team member, at this summit you’ll find actionable sessions that will speak to you and your work.

February 21: In the Community
Lost animals have a ten times greater chance of returning to their home if they never leave their neighborhood. Day one includes an overview of the most leveraged field interventions that turn Lost into Found, and touches on proven proactive programming that works to prevent separation in the first place.

February 28: At the Shelter
Nearly half the animals in our shelter have the potential for a positive outcome that is not adoption, but the moment an animal enters our doors their odds of returning home begin to drop. Day two will focus on programs that have proven successful in reversing this trend and pushing Return-to-Home rates to heights that rival both adoption and transfer combined.

ALL  2024
Telemedicine and Vaccine Clinics in California: What Shelters Need to Know About Legislative Updates for 2024
10–11:30 a.m. PT
Bruce Wagman, Attorney
Cindy Delany, DVM

Join Bruce Wagman (Lead Counsel, SF SPCA Shelter PALS) and Cindi Delany (DVM and Maddie’s® Million Pet Challenge Director of Online Learning) to discover how your shelter can:

  • Empower RVTs to take charge of vaccine clinics (even if your vet is elsewhere)
  • Provide increased access to wellness care for pets in your community
  • Use telemedicine to expand the veterinary care your shelter can provide, whether an animal is in foster or in the field, working with staff or contract veterinarians
  • Increase access to care for underserved pets and their people and decrease unnecessary intake
  • Use telemedicine to increase veterinary care for animals in the shelter

This must-see webinar will set the stage for everything California shelters do this year. View the webinar at Maddie’s U and share with your field officers, veterinary staff and community partners, so you can turn the page to better care together!

ALL  2024
Level Up Your Cat Housing: Game-Changing Upgrades Are Within Reach
On-demand
Denae Wagner, DVM
Becky Stuntebeck, DVM
Discover innovative, proven strategies to transform your feline housing and get cats purring! With this webinar, you’ll be prepared to level up your shelter’s housing even with limited resources. UC Davis Koret Shelter Medicine Program veterinarians Dr. Becky Stuntebeck and Dr. Denae Wagner will unveil tips and tactics for creating environments that work better for cats and for your team. From DIY cozy nooks to interactive play zones and portals, you’ll learn the how-tos of housing that puts cats at ease, supports animal health and staff safety, and encourages adoptions. You’ll also discover keys to supercharging cat care and overall welfare regardless of housing.
ALL  2024
Decoding Compliance: What You Need to Know about Controlled Drugs and Premises Permits (Parts 1 & 2)
On Demand | Virtual Conference
Bruce Wagman, Attorney
Cindy Delany, DVM

Legal Meets Best Practices: Translating California regulations into best practices that benefit you, your shelter, and the people and animals in your community.

Join us in this two-part series as we embark on a fun, interactive journey to demystify California’s legal landscape and discover how California laws and regulations can work in harmony with shelter policy to reduce unnecessary intakes and shorten shelter stays.

In this series, we cut through the legalese, distill key takeaways, and provide you with practical, “what does this mean for me and my work?” guidance. If your shelter squad only ever attends one webinar series about how legal guidelines can be used to your advantage let this be the one!

ALL  2023
Spring ’23 Shelter Summit
On Demand | Virtual Conference


Learn Some New Moves and Create the Change You Want to See with the Spring 2023 Shelter Summit and Fast Tracks

There’s a new, different, better experience coming to the Maddie’s® Million Pet Challenge Learniverse this March, and it’s designed with your feedback, your busy schedules, and your big goals in mind.

The Spring 2023 Shelter Summit and Fast Tracks will give you the opportunity to learn by doing, create the change you want to see at your shelter, and go further together with your colleagues and the support of expert coaches.

#ThankstoMaddie, participation in the Shelter Summit and Fast Tracks is absolutely free and everyone is welcome! Register for the Summit now to maximize your resources and set yourself and your shelter up to thrive during kitten season and beyond.

The Shelter Summit will be recorded in case you can’t attend live and has been pre-approved for CAWA and NACA CE credit; RACE approval is pending.

More details at www.sheltersummit.com

ALL 2024
Big Dog Master Class
On demand | Virtual Conference

Times are tough for shelter dogs. We can help. Maddie’s® Million Pet Challenge and Human Animal Support Services have teamed up to bring you a completely FREE, two-day virtual conference to tackle your biggest challenges surrounding big dogs. The sessions are available on-demand 24/7 so you can attend when it’s right for you, no matter what your time zone is. We’ve got proven solutions and data-driven protocols delivered to you in straightforward, streamlined modules for all levels of animal shelter professionals. We want your organizations to be supported as you learn better dog management, getting more live outcomes, shortening lengths of stay, and creating safer shelters. This conference has been pre-approved for 8 hours of Certified Animal Welfare Administrator continuing education credit by The Association for Animal Welfare Advancement and National Animal Care & Control Association. Each hour-long block in this conference has been approved for 1 hour of continuing education credit until February 14, 2024 in jurisdictions that recognize RACE approval.
ALL 2024
March Fourward: The Future Is Four
On demand recording
Dr. Kate Hurley
The foundation of the Million Cat Challenge rested on Five Key Initiatives, refined and adapted to shelters of every size and type throughout North America, which together represented a holistic approach that addressed the “before, during and after” for any cat at risk of shelter entry. These initiatives were proven by over 3.5 million more cat lives saved by over 1500 Challenger Shelters. Now, #ThanksToMaddie, we’re thinking bigger. The Five Key Initiatives have expanded to include other species at risk in shelters and evolved into the Four Rights, with community safety net services, humane care within the shelter, and appropriate outcomes for the animals that do come in all working in concert to support one another. Join the co-founder of the Million Cat Challenge and one of the inspirations behind the Maddie’s Million Pet Challenge in imagining and creating a world in which every single shelter is able to provide every animal at risk with the Right Care in the Right Place at the Right Time to the Right Outcome. May the fours be with you.
ALL 2024
Right Place
On demand recording
Dr. Cindy Karsten and Dr. Chumkee Aziz
Some animals would be best served by shelter admission, while others would be better served outside shelter walls. The Right Place is the place that provides the best possible outcome in the most humane and efficient way and may include the animal’s current home, community, foster or finder’s home, partner organizations or the shelter. Determining the Right Place depends on the needs of the animal, the capacity of the shelter, and also the capacity and willingness of the community member who brings the animal to our attention. In this webinar, Drs. Cindy Karsten and Chumkee Aziz will guide you through the framework that allows you to remove decision fatigue and get animals where they need to be—or help them right where they are. The four “Right” webinars were presented as a series, “The Future Is Four: The Right Care in the Right Place at the Right Time to the Right Outcome.”
ALL 2024
Right Time
On demand recording
Dr. Cindi Delany and Dr. Kate Hurley
The Right Time has two dimensions: there’s the right time for an animal to come into the shelter (could be right now, at a scheduled time in the future, or maybe never!), and then there are right times once the animal is admitted (holding periods and length of stay, for example).Time is our most valuable resource, and our most interconnected. Whether we’re talking about the hours our shelter is open or the demands on our staff time, the system we build directly impacts the time an animal spends in our shelter. In this webinar, Drs. Cindi Delany and Kate Hurley will outline strategies for streamlining tasks, reducing length of stay, capturing lost resources, and making the most of the resources you have. The four “Right” webinars will be presented as a series, “The Future Is Four: The Right Care in the Right Place at the Right Time to the Right Outcome.”
ALL 2024
Right Care
On demand recording
Dr. Chumkee Aziz and Dr. Denae Wagner
Offering the Right Care means animals are not left in dangerous circumstances to cause harm, suffer, or die because the shelter can’t admit them; nor are they are admitted to a crowded shelter when there are better options within the community. You’re doing this work because you want to serve animals and people in the shelter and in the community, but in order to provide the best care, you have to know—and make sure you’re operating within—your capacity for care. Within the shelter’s walls, the Right Care encompasses staffing, housing and programs to meet each animal’s basic needs. In this webinar, you’ll learn how to provide humane housing and match community need to community capacity and shelter services to ensure all animals receive the care that is right for them. The four “Right” webinars were presented as a series, “The Future Is Four: The Right Care in the Right Place at the Right Time to the Right Outcome.”
ALL 2024
Right Outcome
3:00 to 4:00 PM ET
Dr. Cindy Karsten and Dr. Kate Hurley
Our goal for every animal in need is to get them as quickly as possible to the Right Outcome, whether that involves a trip to the shelter or assistance in the community. The Right Outcome is the one that best supports the well-being of animals, honors the connections between humans and pets, stabilizes systems and maintains public health and safety. When we serve animals in the right place, at the right time, and provide the right care while working within our capacity, we make it possible to achieve the right outcome for each individual animal. In this webinar, we’ll discuss how we can ensure the right outcome for pets and people facing challenges big and small. The four “Right” webinars were presented as a series, “The Future Is Four: The Right Care in the Right Place at the Right Time to the Right Outcome.” 
ALL 2024
Teaming Up for Pets and People
On demand recording
Dr. Sara Pizano, Dr. Cindi Delany, Aimee St. Arnaud and Cameron Moore

From the team that brought you the Million Cat Challenge, it’s Maddie’s® Million Pet Challenge! #ThanksToMaddie, the UC Davis Koret Shelter Medicine Program, the Maddie’s® Shelter Medicine Program at UF, Team Shelter USA and the Open Door Veterinary Collective are partnering to expand the Challenge to include dogs and integrating access to care. The Maddie’s® Million Pet Challenge team is offering a variety of pro bono learning opportunities that include shelter consultations, online bootcamp training, sustainable access to veterinary care mentorships, and programs for veterinarians and students. Join Dr. Sara Pizano, animal welfare strategist and author of “The Best Practice Playbook for Animal Shelters” as she explains the details of the new program and how to apply. Dr. Pizano will be joined by Dr. Cynthia D. Delany, Director of Online Learning at UC Davis Koret Shelter Medicine Program, who will introduce the Learniverse, an interactive, online learning community found at the intersection of Knowing and Doing. Hosted by a team of animal welfare’s leading experts, it is a space to question, test, and implement innovations in the pursuit of continuous discovery and improvement in animal sheltering.

Everyone is welcome!

ALL 2024

Lessons from the Last Three Years of Animal Sheltering Data

On-demand recording
Steve Zeidman, Dr. Julie Levy, Brent Toellner and Kristen Hassen

Like most industries, the last three years of animal sheltering have been unprecedented. Your organization has been collecting data, but how does it compare to organizations in your community or across the country? How can we use this data to better plan for the future of animal welfare? Join us for a panel discussion on the last three years of national animal sheltering data, hosted by Petheath Inc’s Senior Vice President of Software Solutions, Steve Zeidman. He will be joined with special guests, Brent Toellner from Best Friends Animal Society, Dr. Julie Levy of the University of Florida Maddie’s Shelter Medicine Program and Kristen Hassen from American Pets Alive!.

Don’t miss it: For the first time, we present data specifically on bully breed dogs.The link to the recorded webinar is found in the February 16, 2022 blog post.

Courses

ALL 2024
MMPC Learniverse – The 4 Rights – The Right Place
ON DEMAND

How do you determine the “Right Place” for an animal at risk of entering the shelter? In this course, you will learn the framework that allows you to remove decision fatigue and get animals where they need to be—or help them right where they are.

As part of the Maddie’s®️ Million Pet Challenge’s Learniverse program, subject matter experts from the UC Davis Koret Shelter Medicine Program will discuss guiding principles that animal welfare professionals can use to make decisions, train their staff and engage the public.

You’ll also learn about programs you can use at your shelter to lead animals to the right outcome while making the best possible use of your resources and reducing the burden on your staff. Finally, you’ll see how other animal shelters have successfully implemented these programs.

ALL 2024
MMPC Learniverse – The 4 Rights – The Right Time
ON DEMAND

The “Right Time” is the time that best allows services to be provided in alignment with animal and human need and shelter capacity. Within the shelter, it includes setting open hours and offering services by appointment, as well as managing animals in care through pathway planning, hold periods, and daily welfare rounds, components critical to moving animals as quickly as possible to positive outcomes. Whether we’re talking about the hours our shelter is open or the demands on our staff time, the system we build directly impacts the time an animal spends in our shelter.

In this course, you’ll learn strategies for streamlining tasks, reducing length of stay, and making the most of the resources you have. You’ll also learn about interventions you can make at your shelter to lead animals to the right outcome at the right time, and you’ll see how other animal shelters have successfully made changes to improve services in their communities.

ALL 2024
MMPC Learniverse – The 4 Rights – The Right Outcome
ON DEMAND

The Right Outcome is the one that best supports the well-being of animals, honors the connections between humans and pets, stabilizes communities, and maintains public health and safety. When we serve animals in the right place, at the right time, and provide the right care while working within our capacity, we make it possible to achieve the right outcome.

This course discusses Return-to-Home principles as well as barriers to adoption from animal shelters and strategies for avoiding decision fatigue while making decisions with compassion, empathy, and clarity.

ALL 2024
MMPC Learniverse – The 4 Rights – The Right Care
ON DEMAND

Offering the “Right Care” means animals are not left in dangerous circumstances to cause harm, suffer, or die because the shelter can’t admit them; nor are they admitted to a crowded shelter. In this course, we’re going to talk about matching community need to community capacity and shelter capacity and services to ensure that all animals receive the care that is right for them while prioritizing Right Care and wellness for our staff too.

In this course, you’ll learn principles of humane housing for dogs and cats as well as strategies for strengthening staff well-being and maximizing your capacity to care for animals, with the goal of ensuring animals and people at your shelter can thrive.

ALL 2024
Finder Foster: Legal Considerations, with Shelter PALS
ON DEMAND SPOT MOD

What is a “Finder Foster” program – how does it work, how long do finders need to hold an animal and what are other important legal aspects of these programs?

In this course you’ll learn how Finder Foster programs can help you reunite more animals with their families, promote animal well-being and minimize stress by reducing time spent in the shelter, and reserve resources for animals who really do need to come in—all by engaging people who are already helping animals in your community.

We’ve asked a legal expert to help us understand these important details. We’ll be using the state of California and its legal requirements for these programs as an example. You’ll want to speak to your own legal counsel to make sure your area (state, county, city or other locality) doesn’t have different regulations in place.

ALL 2024
The Power of Yes: Three things to do today to open the kennel doors and send animals home
ON DEMAND SPOT MOD

Have you tried everything you can think of to connect with your community? Have you reduced barriers to fostering and adoption and still animals are sitting? In this 60-minute webinar, we’ll explore what might be keeping people who want to foster or adopt from coming to your shelter, and we’ll share three of the most impactful and untapped practices you can use to encourage engagement across your community.

ALL 2024
Curbing Disease as Intake Rises: Prevent, Fight and Win Today​
ON DEMAND SPOT MOD

Does it seem like animals keep getting sick no matter what you do, especially right now with intake numbers climbing in many shelters? Does URI have to be status quo for summer? Is parvo inevitable? Have you wondered what else you can do to get ahead of these vicious cycles?

From animal care attendants to RVTs and beyond, everyone in the shelter has the power to have a big impact on animal health. Whether you’re providing daily care for animals or reviewing care and intake protocols, in this webinar, you’ll learn practical steps to relieve the strain on animals and team members when infectious diseases and intake numbers are climbing. UC Davis Koret Shelter Medicine Program veterinarians Dr. Aziz and Dr. Stuntebeck answer questions and arm shelter staff with the information needed to squash the most concerning infectious diseases in your shelter.

ALL 2024
Animal Intake Requirements and Holding Periods – Legal Considerations with Shelter PALS​
ON DEMAND SPOT MOD
This course will discuss the laws that shape intake and holding periods for animals in shelters in the state of California (but the basic concepts and discussion points will apply to all states). You’ll learn the California-specific state mandates and requirements surrounding intake, exceptions surrounding holding periods, and how to determine holding periods in various situations. If you’re not in California let this information guide you in what to research in your own state.
ALL 2024
Community Cat Programs – Legal Considerations with Shelter PALS
ON DEMAND SPOT MOD

This course will explore what community cat programs (CCPs) are, explain why CCPs are needed, and describe how effective CCPs operate in compliance with state and local laws. You’ll learn how your shelter can address cat overpopulation and help cats thrive where they are by implementing humane, life-saving, evidence-based community cat programs.

ALL 2024
Veterinary Care in Shelters: Who Can Legally Do What? – Legal Considerations with Shelter PALS
ON DEMAND SPOT MOD

In this short course, you’ll learn how to fully leverage the veterinary care capabilities of your entire team – not just your designated “medical” staff – including front office staff, field officers, kennel attendants, volunteers, and fosters. Bruce Wagman, Lead Counsel for San Francisco SPCA’s Shelter Policy and Legal Services (Shelter PALS), will review which shelter tasks team members can perform, from intake-related care and running diagnostics to providing treatment, surgery, euthanasia, public veterinary services, and emergency care. After this course, you’ll be ready to maximize your shelter’s options for providing veterinary care while adhering to the law and Practice Act requirements.

ALL 2024
Decoding Compliance: What You Need to Know about Controlled Drugs and Premises Permits
ON DEMAND SPOT MOD

The goal of this course is to simplify, distill, and deliver the essential knowledge you need to address challenges and navigate the intricate landscape of drug and premises permit regulations.