If you are selected for a Comprehensive Shelter Consult, our team will contact you to schedule a kick-off meeting with key shelter leadership. During this meeting we will discuss the infrastructure of your organization, understand the chain of command and learn more about your major concerns. You will be provided with a list of documents to be submitted prior to the onsite visit as it is imperative that we complete basic research about your shelter so we can maximize the impact of our time with you in person. Our team is highly sensitive to and respectful of the challenges every shelter faces and we strive to make all interactions with your team positive. We are here to support you!
During that kick-off meeting we will also discuss a mutually convenient time for the onsite visit. Maddie’s Million Pet Challenge is dedicated to educating the next generation of veterinarians and animal welfare professionals in general so we will likely have mentees with us. These mentees may be veterinary students, interns or residents, practicing veterinarians or other animal welfare professionals.
We ask that you educate the staff prior to our arrival about the consult as we hope that will alleviate any apprehension about the onsite visit and process. Upon arrival at the shelter we ask to meet with the entire staff or as many staff as possible to introduce our team, explain our process and answer any initial questions. During the onsite visit we will be meeting with key stakeholders and leaders within and outside of the shelter organization, observing staff and learning about your current operation and programs so we can make the most impactful recommendations.
The purpose of this information-gathering is to benchmark current practices so those working in line with Key Performance Indicators can be highlighted and celebrated and recommendations can be made to improve efficiencies in other areas.
The Best Practice Playbook for Animal Shelters will be provided for key leaders and a written report specific for your shelter with opportunities for improvement will be submitted within 2 weeks of the onsite visit. That report will include recommendations already discussed your leadership team and should be considered the addendum to the playbook that will serve as your reference.
After your team has had time to review the report, a follow up meeting is scheduled within 2 weeks to discuss concerns, next steps and implementation of key foundational recommendations. After this meeting, we will be available to you by phone, text or virtual meetings and continue to support your efforts.
On behalf of Maddie’s® Million Pet Challenge, thank you for pursuing these opportunities to improve the animal welfare system in your community and teaming up for pets and people!
A collaboration of UC Davis Koret Shelter Medicine Program, Maddie’s® Shelter Medicine Program at UF, Open Door Veterinary Collective, and Team Shelter USA.