The veterinary assessments for participants will be led by Open Door Veterinary Collective’s team of Aimee St. Arnaud and Heather Cammisa.

If you are chosen for this opportunity, the MMPC team will provide expertise and make recommendations for how to implement these principles in your practice:

• Patient-centered incremental care focused on a problem-solving approach to achieve the best possible outcomes for the family and pet in the context of limited resources.
• Creating operating efficiencies with scheduling, staffing and inventory.
• Budgeting and leadership to create a sustainable business model.
• Staff support and well-being. Tips for keeping staff happy and engaged.
• Offering multiple financial assistance options to meet the needs of your clients so they can get the care their pet needs.
• Building partnerships with non-profits, human health services and private practices for a one-health approach in your community.

• Each module includes written support materials for you to use.
• Not too much, not too little – just the right amount of content for busy change leaders.
• Access to support via phone or email.
• Be part of a national network with benefits for members.

• Feel like you have the tools you need to successfully manage your clinic and analyze your data.
• Have a business model that can achieve a 5-20% positive net revenue so you can focus donor dollars to make the biggest impact.
• Maximize your efficiencies.
• Free up your time from constantly feeling like everything is on fire so you can focus on fun, creative projects.
• Have a support network so you can breathe.

This mentorship training is pro bono, thanks to Maddie’s, and available to for-profit general veterinary practices, non-profit public-facing veterinary clinics and municipal or animal sheltering organizations offering public facing veterinary clinics. Organizations may have established community clinics or interested in developing/building an Open Door veterinary practice access to care model that will serve the public.

You will have the following expenses and responsibilities to open an access to care clinic and participate in the mentorship:

• Funds for building purchase or lease and any necessary renovations and equipment. Ability to raise approximately $500,000 for startup funds. (This amount may vary community to community but this is the average cost for a building, renovations and equipment).
• Providing information to Open Door Veterinary Collective (ODVC) via a 30-minute meeting regarding expected number of staff, budget, financial tracking process and financial reports as requested, service hours and days, services offered, and pricing structure. ODVC will provide a list of questions.
• Willingness of your leadership team to meet once a week for two months for training topics and once a month for four additional months to review financial goals with ODVC.
• Providing regular financial reports as requested to help plan your budget and pro forma.
• Desire to follow our model and training modules that focus on sustainability while removing barriers to veterinary care.

Readiness to follow the modules outlined by ODVC including:

• Analyzing and adjusting financial goals and performance indicators on a regular basis.
• Setting the best scheduling and appointment process.
• Offering multiple payment support options for clients and removing financial conversation stigmas.
• Building partnerships between non-profits, private practice veterinary clinics and human health care and social workers.
• Developing a regular inventory tracking process.
• Implementing staff wellness support to retain staff and maintain a healthy culture.
• Integrating operating efficiencies into your practice.
• Providing data to Open Door Veterinary Collective regarding the pro bono mentorship.
• Providing data to Open Door Veterinary Collective regarding the pro bono mentorship.